JOB ANALYSIS EXAMPLE #1 - DISHWASHER
Mary is sixteen years old, the oldest of ten children. She has moderate mental retardation. While her intellectual ability is limited, she gets along with people very well and really wants to work. Her fifteen-year-old sister already has a job and Mary is quite upset that her younger sister is working and she is not. Mary likes doing dishes. That has always been her job at home and she would like to get a paid job as a dishwasher.
1. I watched a dishwasher at the café. It is a little different than doing dishes at home, because the machine is larger and has a spray hose someone would have to teach Mary to use, but she could certainly learn to use it without much difficulty.
2. The dishwasher machine is pretty noisy, and the water is somewhat hot. Neither of these conditions are the type of thing to bother Mary. Sometimes at lunch the café is really busy and there are a lot of dishes to be done in a hurry. This might be a problem for Mary because she hates having people rush her.
3. I actually worked as a dishwasher sometimes to make money while going to college, so I did not feel I needed to perform the job myself!
4. Here is what I wrote down about what was expected.
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a. Be at work on time at 6:30 a.m.
b. Punch in on the time clock.
c. Put time card back in slot
d. Clear dishes from tables at customers are finished eating.
e. Rinse dishes in sink using overhead hose
f. Load dishes on racks in dishwasher
g. Put soap in dishwasher
h. Run dishwasher
i. When dishwasher cycle is complete, open dishwasher.
j. Let dishes cool off briefly
k. Put dishes away.
l. Punch out on time clock at end of shift
m. Put time card back in slot.
Next page, Mary's first week on the job