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JOB ANALYSIS EXAMPLE # 2 – DATA ENTRY CLERK
- Watch an employee do the job. Are there any special tools or skills needed?
Obviously, the job requires a computer and software, but this is provided. The employee needs to know how to turn the computer on, open the program, enter data, save the file, exit the program and turn the computer off.
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- Observe the environment. Must an employee be able to get used to working with a lot of noise, extreme temperatures or under pressure? Will it be easy to get along with co-workers?
- This is an office environment without much in the way of noise or temperature extremes. While some data entry jobs are high-pressure with a large amount of data to be entered on a daily basis, in this specific job work tends to begin way in advance of deadlines. The workers in the office are very easy to get along with. This is an ideal job for someone who has difficulty handling stress.
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- Ask to be trained in the job yourself. Perform the job yourself for a day or more.
- Again, since I did my share of data entry jobs while in college, I skipped this step.
Write down everything that is expected for the job tasks. Also include other expectations like dress code or behavior.
- Come to work at the agreed time.
- Dress appropriately for an office – clean clothes, casual attire.
- Punch in on time clock
- Take folders with data from in-basket. Enter data and return completed folders to supervisor at the end of the shift. Mark place where left off if leaving in the middle of a client folder.
- Save file regularly.
- Save file at end of shift.
- Punch out.
- Have the employer review what you have written and agree that this is what is expected.
- The employer added “Maintain work area neatly” and “Shut down computer before leaving.”
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- Ask about any unusual work expectations, for example, the Christmas shopping season might be more rushed than usual work days, and employees would be expected to work extra hours during that time.
- There are no unusual work expectations.
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